FAQs
Orders & Delivery
Do you deliver islandwide?
Yes, Lakdiva delivers across Sri Lanka.
How long does delivery take?
Most orders are delivered within 2–5 working days depending on your location.
How much is delivery?
Delivery charges are calculated at checkout based on your location and order size.
Payments
What payment methods do you accept?
We accept secure card payments, bank transfers, and Buy Now Pay Later payment options including Mintpay and Koko Pay.
Is payment on your website secure?
Yes. All payments are processed through secure and trusted payment gateways.
Products & Freshness
Is your tea pure Ceylon tea?
Yes. Lakdiva products are made using authentic Sri Lankan tea sourced and packed in Sri Lanka.
Are your flavoured teas made with real ingredients?
Yes. Our flavoured blends are crafted using carefully selected natural ingredients, spices, fruits, and botanicals.
How should I store the tea?
Store sealed in a cool, dry place away from direct sunlight and moisture.
How fresh is the tea?
We focus on freshness by carefully packing our teas to preserve aroma, flavour, and quality.
Brand Trust
Why choose Lakdiva Tea?
Lakdiva combines authentic Ceylon tea with carefully crafted blends designed for everyday tea lovers. We focus on freshness, flavour, and premium quality in every pack.
Where are Lakdiva products packed?
Our products are packed in Sri Lanka.
Returns & Support
What if I receive a damaged product?
Please contact us as soon as possible with your order details and photos, and our team will assist you.
How can I contact Lakdiva?
You can contact us through our website contact form, email, or social media pages.